At Airbnb, the health and safety of our community is of the utmost importance. In order to best accommodate our hosts and guests, we are working proactively to address the travel concerns that have arisen due to the Zika virus.
On Feb 1, 2016 the World Health Organization officially declared the Zika virus a global public health emergency. Additionally, the U.S. Centers for Disease Control and Prevention have issued various travel notices that indicate travelers should take enhanced precautions when visiting countries where local transmission of the Zika virus has been reported. Both organizations have warned that pregnant women and women who are trying to become pregnant, should follow special precautions to prevent infection while traveling.
Given that guidance, we completely understand the desire for some travelers to postpone their plans to the region and have taken the following actions to assist and protect our community:
• Pregnant women and women who are trying to become pregnant, as well as family members traveling with them, can receive a full refund on their existing reservations to the affected region.
• We are actively communicating the risks associated with the virus to our community as more information becomes available.
Before booking international travel we recommend you consult the relevant agencies in your government for any travel warnings or travel advisories that may apply to countries or regions included in your travel plans.
If you have any additional questions or concerns, please visit our help center.