Over the past three days, Airbnb hosts from around the world gathered in San Francisco for Airbnb Open, our first-ever international host conference. As a gesture of gratitude to the city—our host and our home—we wanted to lend a hand and the spirit of hospitality to support organizations that help some of the most vulnerable populations in San Francisco.

On Sunday, employees and hosts joined together to support five service projects throughout the city, in coordination with Hands on Bay Area. Hundreds of volunteers gathered together at Airbnb Headquarters to kick off the day and learn more about their projects, before giving thanks and serving the community.


After a warm welcome from speakers, including Bevan Dufty, the City’s Director of HOPE (Housing Opportunity, Partnerships and Engagement), the first group of volunteers moved upstairs to take part in a project with Meals on Wheels San Francisco.

Every day, many of San Francisco’s low-income seniors are unable to leave their homes for basic necessities. Volunteers spent the morning putting together over 500 care packages to bring to seniors served by Meals on Wheels San Francisco.

Meanwhile, the second group of volunteers hopped on a bus to head to 250 Kearny Street. This building is being renovated to house 130 homeless veterans, with onsite social workers and other supportive services operated by Swords to Plowshares.

As part of the weekend, Airbnb made a donation to Swords to Plowshares to complete funding for the renovation. Additionally, Airbnb employees and hosts helped put the finishing touches on the building by setting up new furniture, with loud cheers as the group completed all 130 nightstands and tables for the incoming residents by the end of the service day.  The volunteer group at Kearny heard directly from Gary, a Navy veteran who spoke to the group about how much this new home will mean to him.

Just down the street from 250 Kearny, other volunteers took part in a project at the Tenderloin Housing Clinic. THC works hard to maintain and upgrade the Seneca Hotel, which is a critical resource in serving San Franciscans exiting homelessness and provides 204 units of permanent supportive housing. Volunteers helped with lighting repairs, painting and cleaning.

Other volunteers spent the day at Marshall Elementary School, a small Mission neighborhood public school that offers a full K-5 Spanish Two-Way Immersion Program and is a Science focused school. Volunteers painted classrooms and the cafeteria and worked in the school’s garden. 

Finally, the last group of volunteers spent the morning at Delivering Innovation in Supportive Housing (DISH). DISH is recognized for providing high-quality, permanent supportive housing to San Franciscans with significant health challenges. Volunteers spent the day working in the outdoor gardens along several of DISH’s housing properties.

These projects are part of Airbnb’s long-term commitment to be the best neighbors we can possibly be – here in San Francisco and in every city our hosts call home.