The hardest part of traveling is often getting to your destination. When hosts provide clear pre-arrival communication and check-in processes, it helps their guests have a seamless arrival. Here are the communication habits of experienced hosts:

20151103173328_TK5_6_01 (1) Asking for guests’ travel details to tailor convenient arrival times

 

20151103173339_TK5_6_02 Sharing detailed, personalized directions for arriving at a listing

 

20151103173349_TK5_6_03Sending precise check-in instructions so that guests never have to guess

 

20151103173410_TK5_6_04Double-checking that guests know how to stay in contact on their arrival day

 

20151103173451_TK5_6_05Using the app, email, and texting to communicate ahead of time