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You’re not alone! There are many ways to stay connected, get support, and stay in the loop through your hosting journey.

Livestream Events and Office Hours

Let’s Talk Experiences – Our recurring livestream series full of updates from Airbnb and tips from top hosts. Watch past episodes or register for an upcoming episode here.

New Host Workshop – New hosts can join us for our interactive livestream events – select from upcoming dates and register here.

Responsible Hosting Center

It’s important to understand the local regulations relevant to your experience. A great place to start is the collection of city-specific pages in our Responsible Hosting Center.

Help Center

As questions arise, check out our searchable online Help Center, which is updated frequently with new articles as the product evolves.

Experience Protection Insurance

The Experience Protection Insurance program provides primary liability coverage for most claims up to $1 million USD per experience instance. More details on the program can be found on the Experience Protection Insurance page.

Customer Experience

Once your experience is online, your primary point-of-contact with Airbnb is our Customer Experience (CX) team. If you have an upcoming reservation and are logged-in to Airbnb, you will see their phone number displayed in the Help Center (airbnb.com/help).

Email newsletter

Monthly updates & host stories. To receive it: check Email under Promotions and tips in Account Settings > Notifications

Social Community Groups

Connect with other hosts near you!

North America Europe Latin America & The Carribean
Asheville, North Carolina Athens, Greece Bogotá, Colombia
Atlanta, Georgia Amsterdam, Netherlands Buenos Aires, Argentina
Colorado Barcelona, Spain Havana, Cuba
Fort Lauderdale, Florida Berlin, Germany Jamaica
Los Angeles, California Bordeaux, France Lima
Montreal, Quebec Brussels, Belgium Mexico City, Mexico
Nashville, Tennessee England Puerto Vallarta, Mexico
New Orleans, Louisiana Ireland Puerto Rico
New York, New York Istanbul Quintana Roo
Portland, Oregon Italy Rio de Janeiro, Brazil
San Diego, California Florence, Italy Santiago
San Francisco, California Gran Canaria, Spain Africa
Seattle, Washington Lisbon, Portugal Cape Town, South Africa
Toronto, Ontario Madrid, Spain Morocco
Vancouver, British Columbia Mallorca, Spain Australia
Washington, DC Milan, Italy Adelaide
Asia Norway Brisbane
Dubai Paris, France Melbourne, Victoria
Fukuoka, Japan Rome, Italy Sydney, New South Wales
Hong Kong Seville, Spain Global
Kyoto Airbnb Adapted
Tokyo, Japan

Don’t see your city in the list above? We’re rolling out more social community groups soon.