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You’re not alone! There are many ways to stay connected, get support, and stay in the loop through your hosting journey.

Livestream Events and Office Hours

Let’s Talk Experiences – Our recurring livestream series full of updates from Airbnb and tips from top hosts. Watch past episodes or register for an upcoming episode here.

New Host Workshop – New hosts can join us for our interactive livestream events – select from upcoming dates and register here.

Responsible Hosting Center

It’s important to understand the local regulations relevant to your experience. A great place to start is the collection of city-specific pages in our Responsible Hosting Center.

Help Center

As questions arise, check out our searchable online Help Center, which is updated frequently with new articles as the product evolves.

Experience Protection Insurance

The Experience Protection Insurance program provides primary liability coverage for most claims up to $1 million USD per experience instance. More details on the program can be found on the Experience Protection Insurance page.

Customer Experience

Once your experience is online, your primary point-of-contact with Airbnb is our Customer Experience (CX) team. If you have an upcoming reservation and are logged-in to Airbnb, you will see their phone number displayed in the Help Center (airbnb.com/help).

Email newsletter

Monthly updates & host stories. To receive it: check Email under Promotions and tips in Account Settings > Notifications

Social Community Groups

Connect with other hosts near you!

Europe North America
Athens, Greece Asheville, North Carolina
Amsterdam, Netherlands Colorado Springs, Colorado
Barcelona, Spain Denver, Colorado
Berlin, Germany Fort Lauderdale, Florida
Bordeaux, France Los Angeles, California
Brussels, Belgium Montreal, Quebec
Ireland Nashville, Tennessee
Italy New Orleans, Louisiana
Florence, Italy New York, New York
Lisbon, Portugal Portland, Oregon
London, England San Diego, California
Madrid, Spain San Francisco, California
Milan, Italy Seattle, Washington
Norway Toronto, Ontario
Paris, France Vancouver, British Columbia
Rome, Italy Washington, DC
Seville, Spain
Africa Latin America & The Carribean
Cape Town, South Africa Bogotá, Colombia
Australia Buenos Aires, Argentina
Melbourne, Victoria Jamaica
Sydney, New South Wales Mexico City, Mexico
Asia Puerto Vallarta, Mexico
Fukuoka, Japan Puerto Rico
Hong Kong Rio de Janeiro, Brazil
Tokyo, Japan Havana, Cuba

Don’t see your city in the list above? We’re rolling out more social community groups soon.