English  Español  中文 —  Deutsch  Français  Italiano — 日本語  한국어  русский  Português  Nederlands

You’re not alone! There are many ways to stay connected, get support, and stay in the loop through your hosting journey.

Livestream Events

Let’s Talk Experiences – Our recurring livestream series full of updates from Airbnb and tips from top hosts. Watch past episodes or register for an upcoming episode here.

Responsible Hosting Center

It’s important to understand the local regulations relevant to your experience. A great place to start is the collection of city-specific pages in our Responsible Hosting Center.

Help Center

As questions arise, check out our searchable online Help Center, which is updated frequently with new articles as the product evolves.

Experience Protection Insurance

The Experience Protection Insurance program provides primary liability coverage for most claims up to $1 million USD per experience instance. More details on the program can be found on the Experience Protection Insurance page.

Customer Experience

Once your experience is online, your primary point-of-contact with Airbnb is our Customer Experience (CX) team. If you have an upcoming reservation and are logged-in to Airbnb, you will see their phone number displayed in the Help Center (airbnb.com/help).

Email newsletter

Monthly updates & host stories. To receive it: check Email under Promotions and tips in Account Settings > Notifications

Social Community Groups & Events

Connect with other hosts near you! Visit our Community Hub to meet and learn from the other hosts in your community. Don’t see your country or city listed? We’re rolling out more community groups soon.