The Airbnb community is filled with top notch hosts—and guests! And if you’re a host who allows guests to book your place instantly, you count on the high quality of Airbnb guests. To offer you more peace of mind, we’ve added a feature that allows you to see how other hosts have rated the guests coming to stay at your place.
When a guest instantly books your space, you’ll notice in the booking confirmation screen an “Overall guest rating.” To the right, you’ll see stars that indicate their rating. But it gets better! If you click on those stars, you can see a breakdown of how your guest has been rated on Cleanliness, Observance of House Rules and Communication.
If you’re uncomfortable with a reservation at any time, you can cancel penalty-free. And if you ever rate a guest at 3 stars or below, they won’t be able to instantly book with you again. We hope this helps you feel even more confident with the reservations you get with Instant Book. Tell us what you think about this new feature. Join the conversation in the Community Center. Happy hosting!