Host and guest safety is our priority in these unprecedented times. To help support you as travel evolves, we’ve created new safety guidelines for person-to-person interaction during adventures, as well as specific protocols for both food and drink and accommodations to help you prepare. These guidelines are meant to help you adapt your adventure to protect the health and safety of you and your guests.
All hosts of adventures must also abide by the general health and safety guidelines previously provided to experience hosts, which include the following requirements:
- All hosts and guests of adventures must wear protective face coverings as recommended by relevant regulatory agencies or authorities such as the US CDC or the European CDC. Hosts must make extra, unused face coverings available for guests in case a guest wishes to participate but does not have a face covering available.
- Wash your hands regularly during the adventure and bring hand sanitizer.
- Avoid direct contact with guests and encourage guests to avoid it as well. In lieu of handshakes or hugging, choose an alternative no-contact greeting.
- At all times during the adventure, guests and hosts must maintain distance from one another as recommended by the relevant regulatory authorities (e.g., 6ft in the US). If the adventure includes indoor activities, hosts should limit their capacity to ensure guests can adequately social distance from one another based on local recommendations and/or restrictions.
- Adventures are currently limited to a maximum of 10 guests. Do not crosslist your adventure on other platforms to exceed 10 guests. Adventures that include more than 10 people may be removed from Airbnb.
Cleaning requirements for accommodations
It’s your responsibility as a host to ensure that all accommodations are clean. If your guests will be staying in your home or lodging you manage, we require you to properly clean and sanitize your space before and between each new group of guests.
- Follow the 5-step cleaning process defined in Airbnb’s Enhanced Cleaning Protocol to prepare your space.
- Be sure to leave enough time between adventures to clean spaces guests have entered (kitchen, bathroom, entryway, etc), any materials used, your clothing, etc. You may need to adjust the amount of instances you host in order to leave yourself enough time to fully clean and sanitize between guests.
Additional guidelines for shared spaces
Beyond cleaning, it’s important to also consider how and when guests might interact in shared spaces.
- Limit shared rooms to guests from the same party.
- Limit the spaces that guests can access, to avoid unnecessary exposure for you and your guests.
- Ensure face coverings are worn both indoors and outdoors.
- Ventilate common areas during the stay, when safe and secure to do so, as specified in the cleaning protocol.
- Clean and sanitize common areas (such as bathrooms and kitchens) as frequently as possible.
Some governments may place restrictions on hosting private or shared rooms or may impose additional obligations or requirements on those spaces. Please make sure to review and follow any additional safety and cleaning guidance from government and/or health authorities in your local jurisdiction.
Guidelines for food & drink
In addition to Airbnb’s Food safety guidelines for experiences, hosts of adventures that include any kind of preparation or consumption of food and/or drink are also required to follow specific protocols to help reduce the risk of transmission of COVID-19. These additional COVID-19 related guidelines are meant to supplement—not replace—any applicable state, local, territorial, or tribal health and safety laws, rules, and regulations.
Reminders and considerations
Keep activities low risk: With hospitals overwhelmed by COVID-19, this is a time to be conservative and keep your activity risk as low as possible to reduce your risk of needing hospital care. The Adventure Travel Trade Association recommends planning ahead and preparing so you won’t have to rely on the support of rescue or medical services even if you had a problem. If you might usually do something that could eventually require a rescue, skip it for now. Even if you or your guests have advanced skills, now is not the time to test those limits.
Be mindful of interaction with rural or indigenous communities: Healthcare systems in rural or indigenous communities may be limited. Consider updating your itinerary to avoid bringing guests into communities where interaction with travelers may put community members at risk.
Our partners at the Adventure Travel Trade Association, expert leaders in the outdoor activities space, have created some additional resources to help for when you venture out. Visit their COVID resource center to download activity-specific recommendations and their risk assessment tool. There is no cost for anyone in the tourism industry to access and use these guidelines.