Airbnb’s Hospitality Index: America’s Most Hospitable Cities

Every day, Airbnb hosts across the US are practicing the ultimate form of hospitality: opening their homes to travelers from all over the world. Whether it’s a tour of their city, a home-cooked meal, or even just a bottle of wine in the fridge, hospitality is at the core of the Airbnb experience they offer.

This got us wondering: where are Airbnb hosts doing this the best? What are the most hospitable cities in America?

Airbnb Hospitable Map USA - top hospitable cities in the US

More than 4 million guests have stayed on Airbnb, and with hundreds of thousands of reviews, we’re in a unique position to find out. We filtered through those reviews and looked for cities with the highest percentages of five-star listings, signifying places where Airbnb hosts really go above and beyond to welcome their guests.

That left us with something we’re calling the Airbnb Hospitality Index—a guide to where Airbnb hosts bring that extra-special touch. (Head to our Nerds Blog for more on the methodology calculating the Hospitality Index across the USA.) Using the Hospitality Index, we are able to calculate the most hospitable cities in the USA.

America’s most hospitable cities

Tampa, FL

Private room modern chic Tampa FLSmack in the middle of Florida’s Gulf Coast, Tampa is where Southern US hospitality meets South Floridian diversity and flair.
Featured: Private room known as “The Green Room” in Tampa FL

Mendocino, CA

Historic Home Mendocino Village CAMendocino hosts have a laid-back attitude that contrasts with the area’s dramatic Pacific scenery. Their gentle welcome makes their “village” one of the USA’s most hospitable.
Featured: Historic Home in Mendocino Village in Mendocino, CA

Eugene, OR

Private Garden Cottage Eugene ORThe youthful vibe of Oregon’s most relaxed college town leaves guests feeling calmed, inspired, and ready to hit the next farmers market.
Featured: Private Garden Cottage in Eugene, OR

Bend, OR

Garden cottage Bend ORA world away from urban mania, Bend hosts encourage exploration of their beautiful town by leaving guests bicycles and providing wholesome breakfasts.
Featured: Fun, stylish Westside cottage in Bend, OR

Raleigh, NC

Private room Golf Tennis Raleigh NCRaleigh hosts share North Carolinan charm by baking guests fresh desserts and welcoming them with Southern sweet tea. Ah, bliss.
Featured: Private room in Golf community in Raleigh, NC

Memphis, TN

quiet Memphis cove TNThe South is at its most gracious in Memphis, where guests are treated like family. Within minutes, they’re on a first-name basis with hosts’ families—and pets!
Featured: Double Room – Quiet Memphis Cove in Memphis, TN

Madison, WI

Cozy Artists House Madison WIHosts in Madison love acting as tour guides for their guests, unearthing the best local spots for eating, drinking, and relaxing.
Featured: Cozy Artist’s House in Madison, WI

Nashville, TN

Historic East Nashville Home 1906 TNNo lockboxes or mailed keys here! Instead, Nashville hosts welcome their guests with hugs and warm smiles.
Featured: Historic East Nashville Home 1906 in Nashville, TN

Tucson, AZ

Tucson AZ Poet StudioTucson hosts reflect the creative, artistic flair of their spaces. They enjoy sharing the culture of their buzzing college town with guests.
Featured: Tucson Poet’s Studio in Tuscon, AZ

Tahoe, CA

Modern-Dollar Point Retreat Tahoe CAAirbnb guests in Tahoe are blown away with the beautiful spaces provided by their hosts, which reflect the stunning scenery that surrounds them.
Featured: Modern Tahoe Dollar Point Retreat in Tahoe, CA


Southern Comfort

Tampa, Raleigh, Memphis & Nashville

Leading the charts with four of the top 10 slots is the American South. While its reputation of being neighborly precedes it, Southern hospitality thrives in Florida, North Carolina, and Tennessee, where hosts welcome their guests as part of the family. Southern hosts take pride in their local communities, often spending evenings showing their guests around town, and 5-star hosts greet guests with personal touches like freshly baked treats and tea.

Great West Coast

Mendocino, Bend & Tahoe

With its proximity to urban hubs, the Great West Coast is an escape destination for city slickers. In California and Oregon, hospitality is about understanding guests’ desire to unwind from a long drive and busy city life. Hosts offer amenities like continental breakfast and leave bikes for local exploration. They provide guides to local hiking trails and favorite restaurants, but they know when to make themselves scarce to allow guests time to relax.

Almae Matres

Eugene, Madison, Tucson

Knowledge is power for hosts in these intellectual epicenters. Hosts near the Universities of Oregon, Michigan, and Arizona are deeply rooted in their academic communities and enjoy acting as local advisors for their guests. They typically rent private rooms or in-law apartments with shared central spaces like kitchens and living rooms where they often provide information, maps and tips about the surrounding city. Here, hospitality is defined by helping guests get assimilated as quickly as possible.