You might have noticed a few changes to your host dashboard lately. Hosts have told us that they need better access to more detailed information about their performance and their listing. How does your most recent guest review compare to the rest of your ratings from this year, for instance? And how does it impact your Superhost status?
Well, you asked, we listened, and the result is a new and improved dashboard, amped up with personalized, more robust details on how you’re doing as a host. We hope these new tools give you all the intel you need to reach your hosting goals. Here’s how to make the most of five new key features.
What it is: This card, on the main page of your Dashboard, provides a quick overview of your hosting accomplishments, including a monthly recap of earnings, your overall star rating, and how many 5-star reviews you’ve attained.
How to use it: If you have just one minute to check in on your performance, the hosting-summary card is a good barometer.2. Ratings tab
What it is: The first of four in-depth looks at your recent performance, the ratings tab can be found beneath “Stats” in the black bar at the top of your hosting page.
How to use it: This is where you can get a better, broader understanding of what guests love about your space—and what, exactly, you might be able to improve. You’ll continue to get an email after each guest leaves you a review, but now, with this ratings tab, you can see an overview of all your ratings in one convenient place. If you want to know what guests love, you can filter to read all of your 5-star reviews. Want to improve? Filter to read your lowest reviews, and use that feedback to make adjustments to your space and offerings.3. Earnings tab
What it is: This gives you an up-to-date summary of how much you can expect to make in the coming months, based on current bookings— we do the math for you!
How to use it: The “Select month” tool allows you to track booking trends over time. Are you seeing a surge in bookings every May, for instance? Identify your space’s high-demand periods, and you can consider adjusting your rate. Is there a dip in demand each December? Perhaps you can adjust your listing’s title or rate during that time to make it more appealing.4. Views tab
What it is: Now you can see how many travelers have been viewing your listing versus booking it.
How to use it: If your booking rate is low, you may want to consider making some changes to make your listing more irresistible—things like adding new photos, adjusting your title, or maybe even experimenting with a lower rate.5. Standards tab
What it is: Does your commitment rate, response rate, and overall rating meet Airbnb’s expectations? Here’s where you can find out.
How to use it: Make sure you’re meeting minimum standards for hosting on Airbnb. If you’re falling below standards in any of these categories, now you can see just where you can improve based on guest feedback. You can also find out how close you are to attaining Superhost status—or, if you’re a Superhost already, ensure you’re on track to stay one.