When travelers looking for accommodation, our search tool shows them ads that best fit your preferences and are more likely to book. This facilitates guests planning their trips and helps the hosts to confirm more bookings. We try to find the best results for everyone and often hosts ask us how we do it. If you want to know what do the algorithms for matching to suit both guest preferences as hosts, check out the following points.
The best matches are those that satisfy both parties.
It is more likely that a reservation is confirmed when guest preferences match the host. Therefore, our search algorithms are designed to associate guests with accommodations that best fit the needs of your trip and hosts with possible reserves that best suit your preferences. Each time a guest makes a search, the results offer the most favorable for both parties coincidences, so they are always different. There are more than fifty factors that can influence the ads that show guests and we keep researching to find new ways to get these results are increasingly personalized.
Quality is a significant factor.
Guests usually prefer to stay in better quality accommodation, so that the ads have excellent evaluations tend to occupy a better position in the results. Our algorithms take into account both the number of evaluations that you received as the star ratings that have left you guests in each, and these elements can influence the classification of your accommodation.
The odds of confirming a reservation are also an important issue.
A really good match works only if the host and the guest confirm the reservation. For this reason, the algorithms also take into account factors such as the likelihood that the host has to accept it.
Your ratio and response time can also affect the ranking of your ad on the results, as they show the care you put in requests that you receive. The more constant be when accepting or rejecting a stay or reply to a message before it within 24 hours after receiving them , the more likely you are to your ad occupies a better position. For that reason, reject a request or application is always better to let expire.
On the other hand, if you enable immediate booking , your response rate will increase and decrease your response time. With this feature, it is likely to improve your visibility in search results.
The algorithms use the guest preferences and the information entered into the search tool.
The algorithms try to identify guest preferences and characteristics of their trips to highlight ads that best suit them. Results may vary depending on who performs the search, where to stay and what you are looking for.
When searching, travelers can use filters with travel dates , the location , the neighborhood , the prices , the services of those who want to have and the kind of space where you want to stay to see the results that best suit your preferences. The algorithms can also use the booking history of travelers when selecting the results.
The algorithms take into account the settings of host and type of reserves that usually accept.
If you set reserve requirements , you will see your ad that guests gather.
The algorithms used in the decisions you made earlier reservations that they may see your ad for guests seeking similar term to which you have signed in the past. This means that more travelers will see your ad if you accepted many reservation requests with very different characteristics.
For example, if you tend to confirm reservations for stays that will take place several months past, your ad will appear before the results of guests seeking accommodation well in advance. If you frequently accept reservations for large groups, your ad will also occupy a better position in the case of the results of users who want to make a reservation for several guests.
The algorithms also serve as your preferences rotation , ie, the frequency with which you accept consecutive reservations or stays among which there is a wider range of time. From your booking history, will analyze how you usually organize stays in your accommodation to ensure that guests see your ad they will make trips that are well adapted to your habits as host.
You can control many of the factors that affect search.
You can improve the ranking of your ad on the results by focusing on points that tend to attract the attention of travelers:
- Ad Page : includes attractive photos and a detailed description to highlight aspects that make your holiday unique and welcoming. In addition, you can use the foot descriptive Photo notes for guests to get an idea of what it’s like in your space. Having professional photographs can also positively influence your position in the results.
- Price : Make sure you set a competitive price relative to other similar properties in the same area.
- Ratio and response time : take the habit of responding to all inquiries and reservation requests you receive quickly.
- Commitment : cancellation of a reservation is a very negative experience for the guest. For that reason, cancel a confirmed stay can harm your ranking in the results. If you do this repeatedly, the negative effect of the cancellation will disappear after a while.
- Verified identification : If you verify your account , you will inspire more confidence to your potential guests. We recommend that you check at least your phone number and your email address, though, the more complete, better checks.
We want to offer an increasingly efficient and personalized for contacting travelers with hosts and help them confirm reservation system. We’re constantly working to improve our algorithms with the aim of showing different results depending on the characteristics of each search. To find out if your ad is performing well on the platform, you can check your host panel where you will find general information on the activity thereof.