When you first publish your experience you have the opportunity to make initial improvements that will set you up for long-term success. Here are some easy ways to get started.
Start with friends and family.
Think of first trying out your experience with friends and family as a chance to get a feel for what it’s like and iron out any wrinkles while getting feedback from people you trust.
Ask for feedback.
No matter who your guests are, make sure to find natural points during or at the end of the experience to ask them for feedback. This allows you to make adjustments you might not have anticipated otherwise and ensure a more comfortable and enjoyable experience for future guests.
Get tips from other hosts.
Other experience hosts are a great resource for advice on ways to shape and improve your experience. Try going on an experience as a guest and connecting with your host, or joining an Airbnb host meetup.
We asked a few established hosts to share what worked for them when first launching and refining their experiences:
Get a ton of feedback from friends, and family, and play around with different prices to see what works best. When you’ve hit that sweet spot people will start to book, and then their positive word-of-mouth will spread.
– Travis, host of Find zen balancing rocks in San Francisco
When we first launched, we asked our friends to book our experience. This allowed us to get their honest feedback, highlighting the needs to adjust the times we were offering to avoid the midday heat, start offering snacks, sun protection, and that the highest demand was on the weekends.
– Jessie and Thomas, hosts of The Hollywood Sign Hike in Los Angeles
When I was first starting my business, I tried to get people in my network (family friends, friends of friends) to go on my tours at a discounted rate.
– Alexandra, host of Find peace amongst the gum trees and Hike to the city’s limit in San Francisco