Right now thousands of people are evacuating New York City in anticipation of Hurricane Irene, and other cities along the eastern seaboard are quickly following suit, leaving many travelers and residents displaced with little option for where to go.

On hurricane watch? 


For those in areas affected by the storm, we can help you change reservations or find alternate accommodations. There are hundreds of available places for you to stay, and we will waive all fees for stays up to two weeks made before September 1st. Contact Airbnb Customer Support at + 1 855 4 AIRBNB or contact@airbnb.com if assistance is needed to change or cancel an existing reservation.


Want to help?


Watching the storm barrel its way through the Caribbean and up the East Coast, we imagine many of you feel like we did yesterday, alarmed and wanting to help but not sure how to make the most impact from afar. Well, there’s a way to help. As emails from the community flood in offering accommodations up the eastern seaboard, our mission gains momentum: Let’s give these people a safe place to land.


 If you would like to join the relief effort, please update your calendar and verify your contact information so those in need can find and contact you. For bookings made during this crisis, we will waive all Airbnb fees, and we ask that you kindly lower your nightly rate as much as possible. Thank you for being part of the solution.